FAQ

CANCELLATION + REFUND POLICY:

You can make cancellations at any time. Please keep in mind that any payment made may not be refundable, depending on how much work was done on my end. Refunds may be offered at a portion of what was paid, if the project was not completed, but was started.

CURRENCY

All prices listed on my website are in US dollars (USD). If you are not located in the United States and want to know how much it would convert to in your currency, you can check out the conversion with Googles Currency Converter.

PAYMENT METHODS

I have two payment methods available: 

• Apple Pay 

• Debit or Credit Card

PORTFOLIO AND WEBSITE CREDIT

I reserve the right to add completed projects to my portfolio and a website credit. If there is a privacy issue involved, please inform me.

COPYRIGHT FOR ARTWORK

Graphic designs created by Melody are custom-created and exclusive to each business, so the designs are yours after final payment has been made. Any concepts that are not chosen and paid for will be a violation of Melody Jeffries Design’s rights if they are used elsewhere.

ABANDONED PROJECTS

A project will be considered abandoned if I have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If I have not heard from you and you contact me after the 30 day abandonment, a start up fee may apply.

CONTRACT WITH MELODY JEFFRIES DESIGN

By entering into a project with Melody Jeffries Design, you are consenting to be bound by the terms of these policies and procedures.

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